Hotel zum See - Val Martello - Val Venosta - Alto Adige - Italia  
Martell Valley
    Terms and conditions 


Terms and conditions

Prices are per person and day for a minimum stay of three nights (half board included). Meals that are not consumed in the hotel will not be refunded.

From 1st January, 2018 on, a tourism levy for quests who are 14 years of age or older will be charged. It amounts to 1.50 Euro per person and night. It is not included in the room rates and can be paid only on site.
Please note
Meals for guests with special dietary requirements or food intolerances will be provided only if communicated prior to the arrival and additional charges will be applied.
Bed and breakfast
If you choose the bed and breakfast option, 8.00 Euro will be substracted from the half board rate.
Rates for children sharing a room with two paying adults (half board included):

0 - 2 years - 30.00 Euro
3 - 4 years --> 35.00 Euro
5 - 6 years --> 45.00 Euro
7 - 9 years --> 55.00 Euro
10 - 12 years --> 60.00 Euro
Single rooms
For single rooms (room type Alpenrose) a supplement from 10.00 Euro to 25.00 Euro per day (depending on the season) will be added to the listed room rate.
Pets are not allowed in the hotel.
Arrival and Departure
The rooms are normally available on arrival from 2.00pm.
Should you plan to arrive after 6.00pm, please contact us.
If you arrive after 8.00pm we will prepare you an evening snack.

Guests are required to vacate their room by 10.00am on the day of their departure. If you overstay check-out, an additional fee equal to the full room rate will be charged.
For short stays (under 3 nights) an extra supplement of 10.00 Euro per day and per person will be charged.
Reservation / Deposit
To confirm your reservetion, please sign the offer you received and send it back to us. You also need to transfer a deposit of 100.00 Euro per person to our bank account:

Gasthof zum See
des Marcel Fleischmann & Co. KG
Raiffeisenkasse Latsch
SWIFT-Bic-Code: RZSB IT 21 215
IBAN: IT80 U 08110 58579 000302201941

Please indicate "deposit" as reason for payment.
Methods of payment
We accept cash and credit card payments (Visa, Eurocard, Mastercard).
Cancellation / Late Arrival / Early Departure
The reservation can be cancelled up to 4 weeks prior to the arrival date without additional fees being charged. Cancellations made less than 4 weeks from the check-in date will be considered individually and a fee of up to 80% of the total room rate will be charged. This applies also to late arrivals and early departures.
For groups that have booked rooms in our hotel we do not charge any fees if the cancellation is announced at least 12 weeks prior to the arrival date.

The deposit of 100.00€, which is required to confirm a reservation, will be retained in any case as processing fee.

In order to avoid inconveniences we recommend that you purchase a trip cancellation insurance.
Errors and changes excepted.

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